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For years, this business solution from Microsoft, one of the leading CRM solutions on the world market, has enabled efficient management of customer relationships. Due to analysis of social networking data, business metrics and company management in cloud, local domain or a hybrid combination, your sales performance will increase significantly.

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For years, this business solution from Microsoft, one of the leading CRM solutions on the world market, has enabled efficient management of customer relationships. Due to analysis of social networking data, business metrics and company management in cloud, local domain or a hybrid combination, your sales performance will increase significantly.

Request now

Sales

Sales

Current customers are getting more and more informed and make their decisions about acquisition before you even contact them. Your sales team must get used to constantly building deeper relationships with customers and interacting with them in a more individualized manner. With Microsoft Dynamics 365, your sales team will work more persistently, achieve success faster and increase sales volume.

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Lead and opportunity management
Social Selling
Broad sales management
Deep sales team collaboration
Sales on-the-go
Sales Analytics

Marketing

Marketing

In our time, changes in marketing are happening constantly. Usually, marketing specialists are responsible for a considerable portion of customer interaction. Hence, they must contact customers in new innovative manners through different channels in order to increase customer satisfaction and to track the results of marketing investments. With Microsoft Dynamics Marketing, you will easily plan and carry out your campaigns and monitor them at any time. Implement your unique marketing approaches with Microsoft Dynamics Marketing.

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Marketing resource management
Multichannel marketing
Lead management
Deep collaboration in sales
Social marketing
Marketing analysis

Service

Service

Social networks and mobile devices have strongly changed customer expectations regarding the level of customer care. Every customer awaits high-level service, and a personalized approach in internet, social networks, mobile devices and via telephone as well. Thanks to Microsoft Dynamics 365, you can provide customers with essential and customized services at any time and through all channels to better earn a customer’s trust.

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Multi-channel
Customers Self-Service
Improving the efficiency of agents
Field Service
Knowledge base
Service Analytics

Social

Social

In today’s world of social networks and mobile devices, companies must develop faster than ever before in order to share their knowledges and insights with customers. Moreover, service suppliers have to cooperate with customers on their terms; this means increasing their own presence in social networks. With Microsoft Dynamics 365, your sales, marketing and service teams will reach a higher level of customer interaction, offering customers powerful tools for efficient work in social networks seamlessly integrated into Microsoft Dynamics 365.

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Social listening
Social Analytics
Social Analytics
Social CRM