Use customer feedback to improve your software

With proResponse, customers will have direct contact with your software support team and can assist in problem solving, troubleshooting and hence influence future product release improvements.

Due to functions such as question activity and feedback activity being integrated in proResponse, customers can leave comments, ideas and notes within the application, so your support team can consider them as soon as possible, improve functionality and eliminate bugs when needed.

Additionally, special charts and dashboards are included into proResponse for better visualization of customer inquiries, subsequent reactions to them and final results of the problem solving process.

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Use customer feedback to improve your software

With proResponse, customers will have direct contact with your software support team and can assist in problem solving, troubleshooting and hence influence future product release improvements.

Due to functions such as question activity and feedback activity being integrated in proResponse, customers can leave comments, ideas and notes within the application, so your support team can consider them as soon as possible, improve functionality and eliminate bugs when needed.

Additionally, special charts and dashboards are included into proResponse for better visualization of customer inquiries, subsequent reactions to them and final results of the problem solving process.


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Why implement proResponse as part of your everyday working procedures?

Why implement proResponse as part of your everyday working procedures?

Through the application, users can ask the support team questions and share their ideas.

Through the application, users can ask the support team questions and share their ideas.

There is no need for users to constantly contact the support team by telephone.

There is no need for users to constantly contact the support team by telephone.

One can assign categories to each entry, so they can be divided thematically.
One can assign categories to each entry, so they can be divided thematically.

All the activities are linked with the user account from the CRM system.
All the activities are linked with the user account from the CRM system.

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modules_print_Project Tree

Learn more about proResponse for your quick contact with the software support team

Request now


Learn more about proResponse for your quick contact with the software support team

Request now