The voices of our customers are the best way to show you the success from organizing and optimizing the business process through collaboration with proMX.
proMX and Microsoft References
HRS is the world leader in the customer services segment for online hotel reservations. The company was founded in 1972 and has about 600 employees worldwide. More than 30,000 companies make room bookings for business trips and meetings through the HRS customer portal. It became very popular due to 30 percent discount offers and customer-friendly booking conditions.
In our business, the market requirements are continually changing. Now we have CRM software that is flexible with the way we do business – without any programming effort.
Heiko ReintschStrategy & Corporate DevelopmentManagerHRS
Holistic Solution Engineers is a spin-off from the Wuerttemberg Cooperative State University, which is known to generate innovative businesses that benefit the regional economy and the customers they serve.
The company made the decision to use Microsoft Dynamics CRM, which was a good fit with its direction and technological environment. In combination with proRM Business Solutions, which is fully compatible with Microsoft Dynamics CRM and Microsoft Dynamics CRM Online and Certified for Microsoft Dynamics, all the projects and related resources were precisely controlled.
We found that proMX took a highly innovative approach and with proRM Business Solutions all of our requirements have been met. We use Microsoft Dynamics CRM and proRM together as a hosted solution, which allows us to gain a substantial financial advantage. We save ourselves a back office, receive all updates quickly and reliably – and we are extremely happy with the excellent security of our data and applications.
Swen Niebann,CEOholistic solution engineers
Pavlov Media is the largest private provider of broadband services to off-campus student housing in the United States, bringing gigabit (1,000 Mbps) speeds to residents.
The company successfully uses Microsoft Dynamics CRM as well as the proMX-developed and implemented proRM Business Solutions for HR and project management.
Being an IT company, we recognize the importance of finding a product that works, that’s proven, and that comes from a reputable vendor. Knowing that proRM was certified by Microsoft was a very big influence in our decision.
We had been looking for a project management solution, and were interested in having a solution that integrated with Microsoft Dynamics CRM 2011, primarily for the ease of administration, ease of use, and the ability to be easily understood by our developers.
Isaac Galvan,Associate Vice President of Information Technology,Pavlov Media
The KROHNE Group, based in Duisburg, is a world leader in process measurement instruments. The company has more than 2,500 employees and an ever-growing volume of sales. KROHNE has a worldwide presence in ten different countries, and is represented in all major regions with their own offices.
With MS Dynamics CRM, we are able to benefit from a higher level of automation, as well as to work and communicate more efficiently since we have all the information at hand.
Eric MartinIT Manager International and Member of the Executive BoardKROHNE Group
Bavarian Savings Banks Association (snc Bayern) is a consultancy company supporting and advising savings banks. It works with 72 savings banks in Bavaria, totaling 3,000 branches and 46,000 employees. The association utilizes Microsoft Dynamics CRM and proRM Business Solutions for multi-project and multi-resource management.
Thanks to proRM Business Solutions and Microsoft Dynamics CRM, we are able to save on average 15 percent of the present working hours in each of our business areas. This way, we can react faster and offer improved services to our customers.
Rudi WolfIT-Project Managersnc Bayern GmbH
synalis is a consulting and software company specializing in innovative IT information management systems. The company’s products and services are mainly focused on the conception and implementation of intelligent IT solutions.
Currently, synalis manages its projects and resources by using proRM integrated into MS Dynamics CRM enabling the company to benefit from streamlined processes and a consistent database.
We are now faster and more flexible in all areas of project management. Core processes such as accounting are securer than before. In addition, we were able to free-up our project team from tiring routine tasks – while still increasing the quality of data.
Norbert Schmidt,Head of Marketing & Salessynalis
ICT Software Engineering GmbH is one of the leading companies involved with designing, developing and providing pre-packaged industrial software. The company also supplies software for embedded systems, engineering software and electronics technology for automation solutions.
proMX supervised the company in the implementation of proRM Business Solutions for Sales, Resource and Project Management with access to SAGE Office Line. Moreover, a special mobile client for tracking time was developed according to industry specific requirements.
It is exactly what we were looking for. With the fast integration of proRM we were able to avoid the typical side effects that add-on solutions might have. Moreover, our employees are already familiar with Microsoft Dynamics CRM which helped us to flatten the learning curve.
Ralf Fischer, managing directorICT Software Engineering Nord GmbH
HP Mid-market Solutions is one of Germany’s largest system integrators for small and medium sized businesses. HP Mid-market Solutions originated from the two German companies BOG and PlanOrg. After the two companies merged into the German subsidiary of Electronic Data Systems (EDS), HP Mid-market Solutions was created by Hewlett Packard’s acquisition of EDS.
The complete implementation of a CRM system required a high degree of individualization. The proMX team customized the base version of proRM Business Solutions to meet the requirements of HP Mid-market Solutions. Part of the main project included the migration from the old proprietary solution to the more modern update. With proMX, HP Mid-market Solutions had a reliable and professional partner that completed the project in a timely and professional manner.
We were looking for professional software for service providers. In proRM Business Solutions we found a tailor-made solution that allows us to optimally organize our many projects; from the initial customer acquisition, to human resource management, project management, project risk management, financial accounting, settlement and finally the project completion.
Christoph Schwarz, CEOHP Mid-market Solutions Germany
Kaspersky Lab, a company made up of the best anti-virus experts, has over the years successfully developed innovative security solutions to protect from viruses, hackers and annoying spam.
proMX supported the company from their first steps implementing MS Dynamics CRM and helped spread their consulting services not only across the German market, but to other European locations.
unicam offers complete solutions in the field of 2D/3D CAD and CAM with adapting, consulting, training and support services. The challenge for the proMX Team was the complex migration from three different CRM database applications. The specific trainings and seminars prepared by proMX helped the unicam’s employees adapt to the new Microsoft Dynamics CRM with an xRM extension and connection to Microsoft Exchange Server. Additionally, unicam required a project management system, so proRM Business Solutions integrated into Microsoft Dynamics CRM was proposed as a solution. This allowed the company to have complete control of all business processes from lead qualification, through sales and project management and into the final invoicing.
ECG Energie is a consultancy company that successfully supervises more than 1,000 companies, corporations and institutions on the economic and technical structure of their energy supply.
The company is focused on minimizing the expenses of customers in energy consumption.
proMX consulted ECG with their adoption of MS Dynamics CRM. The solution was specially extended as an xRM platform for efficiently managing energy industry data. The important parts of the project were the implementation of an archive system connected with Microsoft Dynamics CRM and Microsoft Exchange, performance after the migration of the existing Active Directories to Windows 8 and the planning and integration of a new Hyper-V infrastructure. At the same time, the old CRM system based on Notes and proALPHA was replaced by Microsoft Dynamics CRM and Microsoft Exchange.