proMX GmbH, the experienced provider of Cloud solutions for SME in diverse fields, won the “Innovationspreis-IT 2016” for successful presentation and implementation of the partner solution, Travi@ta, for insurance carriers on the German market.
Every year, during CeBIT in Hannover, the Initiative Mittelstand, a community of renowned industry experts, scientists and specialized journalists, which has operated since 2004, announces winners of awards for the most innovative and future-oriented solutions for medium-sized companies. The primary aim of the community is to help the SME sector find the most suitable industry-oriented solution that meets the requirements of each individual company.
Since the competition in the IT field is growing by the day, it is getting more and more complicated to define the worthiest providers. Therefore, the highly qualified expert jury had to look at all the submitted solutions under the microscope in order to choose the most up-to-date and useful solutions.
Developed by RealDolmen, the proMX partner from Belgium, a software product for insurance carriers has proved to be a multifunctional and powerful solution and impressed the demanding jury. Thus, Travi@ta, the comprehensive extension of Microsoft Dynamics CRM that enables transition to intelligent Cloud technologies, received the highest award for technological leadership in the field of CRM for the insurance industry.
Today, it is pretty hard to imagine a full-fledged sales cycle without a reliable CRM system. To keep a complete overview of all data and to have all customer details at hand, you will need an efficient software assistant in your everyday working practice. When considering the insurance industry, it is especially difficult not only to acquire customers but also to retain the existing ones. As the current climate has dictated, most insurance carriers have decided to switch from the standardized policies concept to the customer-oriented approach. In order to increase employee efficiency and customer satisfaction, agents and customer service representatives should have a high-quality software solution for efficient customer care at their fingertips. All this can be enabled by means of the product developed by RealDolmen specialists, who have relied on proMX experts to support the German customers for years. “Recently, numerous solutions for insurance companies and small agencies have appeared on the market”, says Peter Linke, CEO of proMX GmbH. “To surpass the competitors and to prove to users that your solution completely corresponds to the ever-changing and specific requirements, one should present a really innovative solution of new generation.”
Travi@ta is wholly based on the platform of Microsoft Dynamics CRM and also enables the integration of further Microsoft tools like SharePoint, Skype for Business and Office. Moreover, the solution offers a wide range of possibilities for successful customer relationships, namely structuring of the customer database, sending invitations to events, making appointments and also automation of processes and documentation management. With Travi@ta, you will never loose contact with your customers and will always remain “online” irrespective of where you are and what device you use at the moment.
We are proud of the joint success of proMX and RealDolmen and grateful for the acknowledgement of our impact in development of the German SME sector.
Contact us to learn more about Travi@ta and its implementation concept: //promx.net/en/actions/contact-us/.