Customers want to have all the information - before, during and after projects. React quickly, smoothly and satisfactory to requests, questions and feedback.
Reliability is crucial for a professional services company. Your (potential) customers want to be sure cost and duration will not deviate greatly from your estimates.
Use smart sales tools to correctly and swiftly qualify leads, engage strategically with prospects, and better understand your customers and their needs.
Undeniably, a consulting company consulting a consulting company – with the same focus to boot – seems paradoxical at first. At second glance, however, it is an ideal constellation. In such projects, all participants are already familiar with the processes in question, the business’s priorities and the industry’s jargon. Most crucially, the service provider inherently knows what is most important to the customer.
proMX has been working with IT consultancies as well as Dynamics 365 for many years, among them companies focused on ERP software, software licensing, and customer management.
From IT experts to IT experts: proMX, too, has not only faced many customer challenges over the years, but solved them, too. In order to keep up with innovations and new technologies, however, it is important to watch what is happening in your own company, too: your customers rely on you to help them successfully tackle their challenges, while you need to be able to rely on smooth project management as well as being able to attract new clients.
In order to gain a comprehensive overview of your business, you need to make the right choice of business tools. Implementing the ERP solutions and CRM solutions Dynamics 365 for IT consulting with a leading Microsoft partner at your side may just be the right choice – let us discuss your thoughts and ideas!
analysis and fit-gap workshop
course of action recommendations
software implementetion
system
customization
technical support and maintenance
user
trainings
