Customer Engagement

Customer Engagement

Customers want to have all the information - before, during and after projects. React quickly, smoothly and satisfactory to requests, questions and feedback.

Project Management

Project Management

Reliability is crucial for professional services company. Your (potential) customers want to be sure cost and duration will not deviate greatly from your estimates.

Sales Processes

Sales Processes

Use smart sales tools to correctly and swiftly qualify leads, engage strategically with prospects, and better understand your customers and their needs.

Our Industry Expertise

Undeniably, a consulting company consulting a consulting company - with the same focus to boot - seems paradoxical at first. At second glance, however, it is an ideal constellation. In such projects, all participants are already familiar with the processes in question, the business’s priorities and the industry’s jargon. Most crucially, the service provider inherently knows what is most important to the customer.

proMX has been working with IT consultancies as well as Dynamics 365 for many years, among them companies focused on ERP software, software licensing, and customer management.

Our software solutions for IT consultancies

Sales software with embedded intelligence to win new customers and retain existing ones
Project management solution to deliver customer projects on time and on budget
Collaboration tools that help your teams work efficiently with each other and third parties
a secure and diverse cloud platform that serves as the basis for application and services

why microsoft dynamics 365 for it consulting?

From IT experts to IT experts: proMX, too, has not only faced many customer challenges over the years, but solved them, too. In order to keep up with innovations and new technologies, however, it is important to watch what is happening in your own company, too: your customers rely on you to help them successfully tackle their challenges, while you need to be able to rely on smooth project management as well as being able to attract new clients.

  • Adapt to new client behaviour and win new projects
  • Deliver complex projects faster and more efficiently while satisfying your customers’ needs
  • Keep overhead costs in check
  • Gain a competitive edge as the number of specialist firms and independent consultants increases

In order to gain a comprehensive overview of your business, you need to make the right choice of business tools. Implementing the ERP solutions and CRM solutions Dynamics 365 for IT Consulting with a leading Microsoft partner at your side may just be the right choice – let us discuss your thoughts and ideas!

Each business is different. Talk to our experts and get the first consultation.
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How we approach our projects

analysis and fit-gap workshop

course of action recommendations

software implementetion

system
customization

technical support and maintenance

user
trainings

our customers from your industry

SoftwareONE decided to retain proMX to support it in the implementation of Microsoft Dynamics 365 for Project Service Automation in order to streamline the business’s processes for its many subsidiaries.
Staufen AG was faced with many disruptions of media. In its collaboration with proMX, the first step consisted of unifying all processes in one system, bearing in mind its project management and reporting requirements.
Learn which solutions we recommend for your business in a one-on-one consultation.
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