Industry and services
The ideal digital transformation partner is not only an expert in theory and technology but also in its customer’s industry. Our consultants are familiar with the processes, priorities and challenges of these eight focus industries.
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Manufacturing companies
proMX has long been focused on supporting manufacturing companies with their digital transformation.
proMX services
proMX helps you tackle challenges by analyzing your processes and customizing your system with tailored solutions. In our discovery workshop, we'll pinpoint the right tools to boost productivity. Let’s get started!
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Partners
Partnering with proMX Group to offer the proMX 365 Productivity Suite provides a unique opportunity to enhance your business portfolio and drive significant growth.
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Our mission
All companies strive to digitalize and optimize their processes, and thus become more productive.
About us
proMX is your digitalization partner. Our goal is to help you transform your processes to make your business more agile, efficient and competitive. As a Microsoft Partner we are both extremely experienced and well-connected.
More about proMX
Our mission
All companies strive to digitalize and optimize their processes, and thus become more productive.

The benefits of Microsoft Copilot

Get things done faster with the help of AI

Get things done faster with the help of AI

Copilot is made to accelerate your business workflows while automating certain routine tasks.

Utilize AI features in Microsoft 365 apps

Utilize AI features in Microsoft 365 apps

Using Copilot in your favorite Microsoft apps – such as Dynamics 365 Project Operations – helps you get the most out of them and boost their functionality.

Let AI analyze and explore your data

Let AI analyze and explore your data

Copilot runs analyses and creates professional visualizations and project trackers.

How Copilot can be useful for your business

Microsoft Copilot is your personal AI assistant across Dynamics 365, Azure, Power Platform, and Microsoft 365.

From automating everyday tasks in Dynamics 365 and streamlining your work in the Power Platform solutions to creating strong content in Microsoft 365, Copilot enhances your efficiency and time management.

The combination of mature, high performing Microsoft software and proMX as a longtime expert for Dynamics 365 means you are in safe hands when deciding to implement Copilot.

Leave us a message, and we’ll contact you to discuss how we can help!

Contact us

Copilot for every business

Discover numerous AI features to enhance productivity across all sectors and roles.
Your implementation partner

As an award-winning Microsoft partner, we have helped companies across the globe and various industries centralize their project management systems, migrate to the cloud, and implement agile organizational structures for more than 20 years.

  • Our business and technical consultants are here to support you by analyzing your processes and user roles.
  • Together we’ll identify the technologies that best fit your needs.
  • We’ll configure, customize and implement intelligent software to boost your productivity.
Refine processes

Description:

Leverage AI’s ability to learn from past experiences and enhance actions, leading to better performance and efficiency.

 

Examples:

Use AI for predictive maintenance, minimize downtime and reduce costs.

Spot anomalies

Description:

Leverage AI to find unusual data patterns or outliers, allowing for early issues detection and proactive solutions.

 

Examples:

Monitor equipment data to spot anomalies, enable proactive maintenance and avoid costly breakdowns.

Improve routing

Description:

Leverage AI to efficiently optimize routes, logistics and supply chains.

 

Examples:

Delivery optimization – Determine the most efficient delivery routes to minimize and fuel costs using AI.

Inventory management – Optimize inventory management based on demand forecasting with AI.

Identify data patterns

Description:

Use AI to detect patterns, connections, and associations in your data.

 

Examples:

Analyze traffic data with AI to identify congestion times and high accident zones.

Understand environments

Description:

Use AI to interpret relationships, patterns, and trends between different locations or spaces.

 

Examples:

Optimize infrastructure and services by analyzing spatial data like population density or traffic patterns.

Analyze images

Description:

Utilize AI to understand, interpret, and derive insights from visual data.

 

Examples:

Manage traffic by analyzing real-time road images to identify congestion, accident, or violations.

Optimize strategy

Description:

Use AI to predict and execute proactive strategies, optimizing results and boosting efficiency.

 

Examples:

Sales & Marketing – Predict the optimal strategy or sales approach for each customer, increasing conversions.

Customer Service – Use AI to suggest the best response to customer inquiries, enhancing satisfaction and retention.

Simplify data analysis

Description:

Use AI to create complex data queries and dashboards through natural language, making insights more accessible.

 

Examples:

Sales – Generate expressions for trend analysis by describing the analytical goal.

Customer Service – Build a dashboard summarizing customer feedback using natural language queries.

Streamline field service

Description: 

Boost technician productivity and simplify work order management through AI. 

 

Examples: 

Field Service – Technicians receive summarized key points of work orders, enabling quicker job comprehension. 

 

Management – Efficiently schedule and manage work orders with AI assistance. 

 

Gain market insights

Description:

Utilize AI to understand market trends, forecast, and assess competitor behavior.

 

Examples:

Retail – Analyze data points to understand market trends and inform strategic decisions

Marketing – Track competitor’s digital footprint to comprehend their strategies and performance

Predict customer churn

Description:

Use AI to anticipate customer churn and respond proactively to retain them.

 

Examples:

Subscription Services – Predict potential cancellations based on customer usage patterns.

Marketing – Offer personalized incentives to customers at risk of churning.

Engage in natural conversations

Description:

Use AI to facilitate natural and engaging conversations, enhancing user experience and interaction.

 

Examples:

Customer Support – Understand and respond to user queries in natural language through an AI-powered chatbot.

Voice assistants – Engage in voice-based interactions with users for hands-free operations using AI.

Understand customers

Description:

Gain insights into customer behavior, predict their needs, and tailor solutions effectively.

 

Examples:

Retail – Suggest products based on a customer’s past purchases.

Marketing – Personalize campaigns based on customers’ interactions with the brand.

Help with admin tasks

Description:

Use AI to automate repetitive and time-consuming office tasks.

 

Examples:

Finance – Automate data entry and report generation for increased efficiency

HR – Intelligently schedule meetings based on everyone’s availability

Generate contextual text

Description:

Use AI to generate contextually relevant and personalized text, enhancing user experience and productivity.

 

Examples:

Content creation – Create drafts for articles, blogs or social media posts with AI, aiding in content creation and curation.

Email composition – Suggest email responses or draft emails based on past interactions with AI, saving time and effort.

Discover patterns

Description:

Harness AI to identify patterns and relationships in data, leading to insightful analysis and decision-making.

 

Examples:

Marketing – Employ AI to group customers based on purchasing behavior, demographics, and preferences for targeted marketing.

Social media – Use AI to identify and group trending sentiment or topics, aiding sentiment analysis and trend prediction.

Visualize data

Description:

Leverage AI to automatically visualize and interpret data relationships.

 

Examples:

Sales – Use AI to generate visuals and reports, identifying customer trends and buying patterns

Business Analysis – Employ AI for swift performance reporting and visual data arrangement

Predict risk or fraud

Description:

Use AI to detect suspicious activities and predict potential threats in real-time.

 

Examples:

Banking – Identify suspicious patterns in transactions to detect potential fraud.

Cybersecurity – Predict threats in real-time to prevent data breaches.

Workflow creation

Description:

Use AI to interpret natural language into functional workflows, enhancing efficiency.

 

Examples:

Finance – Automate expense approval processes by letting AI interpret descriptive sentences

Customer Service – Streamline response by generating automation flows from common inquires

Refine processes

Description:

Leverage AI’s ability to learn from past experiences and enhance actions, leading to better performance and efficiency.

 

Examples:

Manufacturing – Use AI for predictive maintenance, minimize downtime and reduce costs.

Education – Employ AI to adapt to students’ learning styles, improving educational outcomes.

Optimize strategy

Description:

Use AI to predict and execute proactive strategies, optimizing results and boosting efficiency.

 

Examples:

Sales & Marketing – Predict the optimal strategy or sales approach for each customer, increasing conversions.

Customer Service – Use AI to suggest the best response to customer inquiries, enhancing satisfaction and retention.

Recognize and understand forms

Description:

Use AI to extract data from various forms like receipts, invoices, and standard government or business documents.

 

Examples:

Handwritten Text – Azure Forms Recognizer can identify handwritten text along with printed text.

Custom Models – Train custom models with Azure Forms Recognizer to recognize specific types of forms and documents.

Personalize marketing

Description:

Use AI to tailor marketing campaigns by analyzing customer data and predicting optimal engagement strategies.

 

Examples:

Targeted Campaigns – Segment customers based on behavior and preferences for impactful marketing campaigns with AI.

Content Improvement – Leverage AI to suggest enhancements to marketing content, aligning with target audience interests.

Workflow creation

Description:

Use AI to interpret natural language into functional workflows, enhancing efficiency.

 

Examples:

Finance – Automate expense approval processes by letting AI interpret descriptive sentences.

Customer Service – Streamline responses by generating automation flows from common inquiries.

Understand customers

Description:

Gain insights into customer behavior, predict their needs, and tailor solutions effectively.

 

Examples:

Marketing – Personalize campaigns based on customers’ interactions with the brand.

Help with admin tasks

Description: 

Use AI to automate repetitive and time-consuming office tasks. 

 

Examples: 

Finance – Automate data entry and report generation for increased efficiency. 

 

HR – Intelligently schedule meetings based on everyone’s availability 

Moderate content

Description: 

Use AI to automatically detect and filter inappropriate or harmful content, ensuring a safe digital environment. 

 

Examples: 

Social Media – Filter offensive language, images, and videos to maintain a safe online community. 

Structure raw data

Description:

Leverage AI to transform raw, unstructured data into a structured format for easier analysis and insights extraction.

 

Examples:

Organize disparate, unstructured patient data into structured records, enhancing healthcare delivery and research.

Help with personal tasks

Description:

Utilize AI to assist with daily personal tasks and health management.

 

Examples:

Health & Fitness – Get personalized fitness and health recommendations based on lifestyle and goals

Personal reminders – Set reminders for appointments, medication intake, or bill payments

Detect motion

Description:

Use motion detection for improved interaction and monitoring.

 

Examples:

Sports – Monitor and analyze athletes’ movements for performance improvements.

Your implementation partner

As an award-winning Microsoft partner, we have helped companies across the globe and various industries centralize their project management systems, migrate to the cloud, and implement agile organizational structures for more than 20 years.

  • Our business and technical consultants are here to support you by analyzing your processes and user roles.
  • Together we’ll identify the technologies that best fit your needs.
  • We’ll configure, customize and implement intelligent software to boost your productivity.
Predict and plan demand

Description:

Leverage CRM data with AI to enhance sales strategies and customer relationships.

 

Examples:

Sales – Summarize customer meetings and auto-update records, ensuring data accuracy.

Boost sales with insights

Description:

Leverage CRM data with AI to enhance sales strategies and customer relationships.

 

Examples:

Sales – Summarize customer meetings and auto-update records, ensuring data accuracy.

Optimize sales workflows

Description:

Use AI for predictive insights and automation in sales workflows, streamlining tasks and CRM.

 

Examples:

Lead Scoring – Evaluate past data with AI to prioritize leads, targeting promising prospects.

Analyze sentiments

Description:

Leverage AI to detect and analyze sentiment in text and images.

 

Examples:

Customer Service – Use AI to gauge customer sentiment from feedback to product reviews.

Workflow creation

Description:

Use AI to interpret natural language into functional workflows, enhancing efficiency.

 

Examples:

Streamline responses by generating automation flows from common inquiries

Understand user intent

Description:

Interpret human language to identify user’s specific intentions and context.

 

Examples:

Customer Service – Understand customer requests and provide accurate support.

Chatbots – Enable chatbots to understand queries and provide relevant responses.

Resolve complex issues

Description:

Use AI to analyze vast data, forecast outcomes, and provide optimized solutions to intricate problems.

 

Examples:

Cybersecurity – Employ AI to detect potential security threats, enabling proactive defense strategies.

Enhance decisions

Description:

Use AI to assist in complex decision making, optimize processes, and predict outcomes, boosting efficiency and effectiveness.

 

Examples:

Retail – Predict sales trends and optimize inventory management for business efficiency.

Healthcare – Aid clinical decisions by predicting patient outcomes based on historical data.

Summarize text

Description:

Use AI to extract key points from large text data, aiding in quick understanding and efficient information level.

 

Examples:

Business Reports – Summarize lengthy business reports into key insights with AI, enabling swift decision-making.

News Digest – Summarize news articles into key points with AI, enabling readers to quickly grasp the main information.

Create dynamic web pages

Description:

Use AI to generate text, forms, and layouts for web pages, simplifying web development.

 

Examples:

Form Creation – Use AI to automatically generate detailed forms for event registrations.

Dynamic Layouts – Create dynamic webpage layouts for a product catalog using AI.

Simplify app development

Description:

Speed up development and enhance creativity by transforming natural language into functional app components.

 

Examples:

HR – Create employee onboarding apps quickly by describing the desired functionality.

Retail – Develop inventory management apps by converting sketches or designs into working prototypes.

Automate fulfillment

Description:

Use AI to drive warehouse and supermarket systems, and control robots for efficient order fulfillment.

 

Examples:

Warehouse – Automate order picking with robots programmed to navigate the layout efficiently.

Fulfillment Center – Operate robots to sort, pack, and dispatch goods based on order information.

Predict chemical properties

Description:

Forecast the smell or detect hazards based on chemical profiles.

 

Examples:

Safety and Security – Identify hazards based on unique chemical profiles.

Detect motion

Description:

Use motion detection for improved interaction and monitoring.

 

Examples:

Security – Detect unusual motions for enhanced security surveillance and alerts.

Retrieve information

Description:

Enhance productivity by using AI to find relevant information.

 

Examples:

Learning – Assist students by finding specific information to help learn and study a concept.

Convert text to speech

Description:

Use AI to transform text into lifelike speech, enhancing accessibility and user experience.

 

Examples:

Accessibility – Read out articles, books, or documents with AI for users with visual impairments.

Voice Assistants – Provide voice-based responses or instructions in applications or devices using AI.

Personalize marketing

Description:

Use AI to tailor marketing campaigns by analyzing customer data and predicting optimal engagement strategies.

 

Examples:

Targeted Campaigns – Segment customers based on behavior and preferences for impactful marketing campaigns with AI.

Content Improvement – Leverage AI to suggest enhancements to marketing content, aligning with target audience interests.

Choose your service now!

Our experts are ready to help you unlock the power of Copilot across your business areas. Learn from our hands-on perspective to help you get ahead of the competition.
get started today

Our Microsoft Copilot consultants

Make sure to equip each of your business areas with the right technologies to be successful across your entire company.

proMX is here to help you implement Microsoft Copilot either as part of any new implementation or as an enhancement to your existing setup. 

We will show you where Copilot can add value, and will provide the necessary integration and configuration. This ensures that organizations can both maximize features and ensure data security. Finally, we provide the necessary user trainings to get the most from Microsoft AI ensuring your investment delivers the full potential return of investment. 

Your AI assistant at work

Find out how to use Copilot for your daily tasks.
Relieve digital overload
Relieve digital overload

Combine powerful language models with your work content to take on any task.

Gain more from meetings
Gain more from meetings
Swiftly catch up
Swiftly catch up
Transform your writing
Transform your writing

Copilot is able to draft, edit, summarize, and create right alongside you.

Realize your ideas
Realize your ideas
Analyze and explore your data
Analyze and explore your data
Created to protect
Created to protect

The most comprehensive enterprise compliance and security controls protect your data.

Comprehensive security
Comprehensive security
Keeping you in control
Keeping you in control

proMX industry expertise

Each business is unique and companies from various industries approach us with their different requirements. We always find the right solution for each one. See all cases
Krohne
Manufacturing
Without the assistance and support of proMX we could not have achieved our goals so easily. They understand how we work and they quickly presented us with solution proposals. They have done a really good job!
Staufen AG
Professional Services
All key technologies at Staufen are Microsoft technologies, and proMX is the Microsoft Partner of our choice since it is a highly reliable partner with a high performance demand.
Logistics and Transportation
Microsoft partner proMX supported the leader in German rail transportation in implementing Dynamics 365 Project Operations and making it much easier to work with data, manage projects, and get a better overview on progress.
Interflex
Professional Services
We are happy to have found proMX as a partner. The fact that they showed us the Project Service Automation app before Dynamics 365 was officially released shows that they are eager to find the best solution for each customer.
SoftwareONE
IT consulting
Dynamics 365 offers visibility into the skill sets and availability of your people everywhere, so you can more easily share resources across the organization.
hhpberlin
Professional Services
proMX has been a trusted advisor to us for many years now. They helped us achieve our goals by figuring out the perfect solution for us.
LBV
NGO
The time we now save in administration thanks to our specialized Dynamics 365 solution directly benefits nature conservation and the preservation of biodiversity.

Get started with Copilot now!

What do you want to achieve and how can your business use Copilot? Talk to our experts.
Schedule personal consultation

Latest Copilot videos

Webinar: Upgrade your project management with new Copilot features in Dynamics365 Project Operations

Webinar: Upgrade your project management with new Copilot features in Dynamics365 Project Operations

In this webinar, proMX experts Kuldeep Gupta, Sankalp Angchekar and Sayantan Rana present a comprehensive overview of how to leverage Microsoft Copilot in Dynamics 365 Project Operations. 
How does Copilot work with Microsoft Dynamics 365 Project Operations?

How does Copilot work with Microsoft Dynamics 365 Project Operations?

Sebastian Sieber presents Copilot features for Dynamics 365 Project Operations: generate a project plan, analyze project risks and create status reports.

Latest articles

I'm here to help!

I would be pleased to answer any queries you have.
Marina Proskurovska
Marina Proskurovska
International Sales

Find out how we can help transform your business with
Microsoft Dynamics 365 and proMX apps.

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