Automation is key for efficient marketing. However, automated marketing activities can easily feel generic. Through segmentation, personalization and behavior-based customer journeys, Dynamics 365 Marketing helps you avoid alienating promising leads with irrelevant and impersonal content. The app not only enables you to run all your activities in one place, it also allows you assess the state of play and provides you with insights on how well the different automation steps have worked. Once you have nurtured leads far enough for them to have become sales-ready, a workflow automatically transfers them to Sales, complete with comprehensive insights.
NURTURE RELEVANT LEADS
Nurture leads with behavior-based customer journeys. Score and segment your leads, target them with personalized bulk e-mails and easily design landing pages and forms that will automatically update data as needed.
COLLABORATE WITH SALES
The Dynamics 365 sales and marketing apps are built on the same platform and thus share information, allowing you to align both areas. Shared extensive lead insights perfectly prepare the sales team for the work ahead.
MAKE SMART DECISIONS
Embedded insights show you the results of your customer journeys and where a change of course might be needed. Data for each automated step is also available in detail for stakeholders outside the app.
SPEAKING FROM EXPERIENCE
Some of what proMX has accumulated in Dynamics 365 for Marketing expertise comes from the earliest Microsoft trainings. The other part comes from the experiences of its own team. Like most marketing departments, it used to work with a number of different tools. Now, however, to its great delight, all these different solutions have become obsolete, their functionality merged in Dynamics 365 for Marketing.
A sales management app that is more than just a CRM system. Dynamics 365 Sales transforms your processes with AI, gamification, LinkedIn Sales Navigator and more. Modern selling will benefit your relationships and accelerate your performance.
A field service app that helps you turn this tricky business area into a profit maker. Dynamics 365 Field Service assists disposers with automated planning and service technicians with mobile apps and lets you remotely monitor assets with Connected Field Service.
A project management app that offers broad support in customer engagement for sales and project teams. Dynamics 365 Project Service Automation includes automation features for project planning, resource management, project billing and more.