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All companies strive to digitalize and optimize their processes, and thus become more productive.
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proMX is your digitalization partner. Our goal is to help you transform your processes to make your business more agile, efficient and competitive. As a Microsoft Partner we are both extremely experienced and well-connected.
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Our mission
All companies strive to digitalize and optimize their processes, and thus become more productive.

What our 2026 customer survey reveals: Key project and portfolio management pain points – and how to fix them

Jul 21, 2026  | 9 min read
Natasha Ivanova
In this article, we will talk about what paint points are the most prominent ones within project and portfolio management, and what insights can project-driven organizations draw from it.
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Insights What our 2026 customer survey reveals: Key project and portfolio management pain points – and how to fix them

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Expert articles Comparing Dynamics 365 Contact Center with and without Customer Service
Jun 17, 2026 6 min read Kai Pautsch, Natasha Ivanova

Comparing Dynamics 365 Contact Center with and without Customer Service

In this article, we talk about what Contact Center is and how it supports customer interactions with and without Dynamics 365 Customer Service.

Insights Adopting AI in practice: how to make it work
Jun 12, 2026 8 min read Diana Mittel

Adopting AI in practice: how to make it work

In this article, we'll explore how to prevent your AI initiative from losing momentum.

Insights Beyond project management boundaries with the proMX 365 PMO Assistant (BOB)
Jun 8, 2026 5 min read Natasha Ivanova

Beyond project management boundaries with the proMX 365 PMO Assistant (BOB)

In this article, we will talk about what proMX 365 PMO Assistant is, how it works, its features, and what use cases it is most suitable for.

Expert articles Hands on, hands off: From manual dispatching to system-driven scheduling in Dynamics 365 Field Service
May 28, 2026 8 min read Ron Schönberg

Hands on, hands off: From manual dispatching to system-driven scheduling in Dynamics 365 Field Service

What actually changes when you move from manual planning to automated scheduling? And where does automation still fall short?

Insights Updated resource planning in proMX 365 PPM as another step to confident project delivery
May 13, 2026 7 min read Natasha Ivanova

Updated resource planning in proMX 365 PPM as another step to confident project delivery

In this article, we are going to talk about what's new in the PPM app, what value it brings, and how it changes the way organizations plan, assign, and optimize their resources.

Company News Highlights of the proMX Project Operations + AI Summit 2026
May 12, 2026 6 min read Natasha Ivanova

Highlights of the proMX Project Operations + AI Summit 2026

The proMX Project Operations + AI Summit returned to Munich for its fourth edition, bringing together Microsoft leaders, Dynamics 365 experts, and customers from around the world.

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