Microsoft Dynamics 365, the next generation of CRM and ERP applications, views your business as one entity, which can only be successful if all cogs seamlessly engage with one another. It combines the best of both worlds compared to plain CRM systems: each department has a tool at its disposal that exactly meets its demands and all apps work seamlessly together to ensure that your team can do too. proMX has been working in the Dynamics field since its introduction, both as an implementation partner and consultant and as a developer of compatible apps. All our employees are Microsoft Certified Professionals.
Each key part of your business is catered to with a specific app. While you can use just one, they work best together and will transform processes across your organization and break down data silos
Since your work is interconnected it is paramount that all tools can integrate with one another. Dynamics 365 and Office 365 work hand in hand across all platforms and devices.
Use modern technology to your advantage. Dynamics 365 supports you in making critical decisions and identifying new opportunities with AI, data visualization and Machine Learning technology.
You can build your solution as you go: add apps at any time and make use of seamlessly integrated partner-developed add-ons that meet specific industry requirements or company needs.
To stay competitive mere sales automation or a CRM system is not enough. Transform your processes completely using integrated AI, gamification, LinkedIn Sales Navigator and more. Modern selling will benefit your relationships and accelerate your performance.
PROJECT SERVICE AUTOMATION
Winning an opportunity is a great achievement but the work for your project team is only now beginning. Ensure a smooth transition from sales to project management and guarantee solid project planning that puts you on track for profitability and customer satisfaction.
There are several different teams involved in customer projects – from sales to HR to business intelligence. Enable all involved to deliver their best performance in order to provide a great customer experience and to maximize your profits.
If you think your field service work will never be profitable, think again! The secret lies in being proactive rather than reactive. But how? IoT, Mixed Reality, automated planning and mobile apps are some of the things that will get you there.
Stop being dependent on a legacy ERP system or entry-level accounting software you have long outgrown. Easily upgrade to this cloud ERP solution that meets the demands of modern SMBs and lets you connect financial, sales, service and operations data.
Your customers have gone digital, requesting support on all available platforms. Meet them where they are and provide consistent high-quality service across channels. AI and service bots can assist you in getting the right answer out as quickly as possible.
Become a top employer that attracts the most qualified people who will commit to your business long-term. Optimizing processes - from recruiting to onboarding and routine HR tasks - speeds up your work and contributes to improving staff performance.
Improve your chances on the market with high-quality, relevant leads. Create sophisticated marketing activities, targeted multi-channel campaigns and personalized experiences. Aligning marketing more closely with sales helps you close more deals.
The customer is king. But can you truly say that you are treating people willing to spend money on your products like royalty? Optimize your in-store and e-commerce processes and improve merchandising and promotions to deliver the best possible retail experience.
The more financial data you have available to you and the better its quality, the easier it will be to make the best decisions for your business. Improve your strategy, automate your processes and reduce operational expenses and financial risks.
With Dynamics 365, we benefit from a higher level of automation and can work and communicate more efficiently since we have all information ready at hand.
proMX has been a trusted advisor to us for many years now. They helped us achieve our goals by figuring out the perfect solution for us.
Microsoft Dynamics 365 has a lot to offer. Our experts will gladly talk you through all the apps, answer your questions and determine with you which combination would best benefit your business.SIGN UP FOR A FREE WEBINAR
A project and resource management app that that can be integrated into your sales solution. proRM Fast Start includes time and expense tracking, approval management, project planning and invoicing features.
An app that allows your team to record detailed project related working time and expenses. Time Tracking Dynamics 365 Project Service Automation lets employees draft, edit, submit and recall bookings.
An essential tool for project management, controlling and planning. Project Gantt for Dynamics 365 Project Service Automation provides project managers with a multi-customer and multi-project Gantt view.