proMX has joined Europe’s largest service union

proMX is a brand new member of Kundendienst-Verband Deutschland e. V., Europe’s largest union for customer service professionals.

KVD has dedicated itself to strengthening customer service in Germany and provides its members a platform for discussions and exchange of information. proMX is part of the union’s exclusive sponsor’s circle which is made up of product and solution providers and professional services and logistics companies for the customer service market, consultancy companies, market research institutes, and coaching providers.

“We want to support KVD and its mission and thusly further strengthen the role of customer service in Germany,” says Peter Linke, CEO of proMX GmbH, about the membership.

Competent CRM partner

proMX consults companies wishing to professionalize or improve their customer relationship management. Besides consultancy work regarding Microsoft Dynamics 365, including Project Service Automation and Field Service, and developing our own compatible solutions, our experienced team does extensive trainings for employees that will work with the system.

Microsoft has awarded proMX Gold Competency status in Customer Relationship Management and Cloud Customer Relationship Management – the highest available competencies in these areas.

“We are confident that we can be a competent partner to KVD members in this area and look forward to constructive conversations,” Linke predicts.