Microsoft’s Copilot solutions for your business

Just like the introduction of the Internet back in the 80s and the appearance of the first Blackberry smartphones in the late 90s changed the world, AI is imposing the same impact on both our personal and working lives. It will not take away our jobs but will certainly require some changes in our skill set.

• 90% of people want simpler ways to automate daily tasks so they can focus on work that really matters.
• 84% of respondents state that their teams would benefit from solutions that make information more accessible.
• 74% of respondents say that existing tools create more administrative tasks and work instead of reducing the workload.
• 72% of people wish that the tools they use to collaborate were compatible with one another. 

Source: Four Ways Leaders Can Empower People for How Work Gets Done

Our article today is going to respond to the demand and describe how Copilot-enhanced Microsoft tools can “answer the prayers” of many.

Intelligent apps: the next step in human-machine interaction

The main part of today’s software solutions is built using DevOps. These apps use microservice-based architecture and are innovated rapidly using CI/CD. However, recent years have introduced AI into our daily routines and kickstarted the evolution of many platforms.

Generative AI allowed for intelligent apps and changed the way we communicate with data:

1. Natural language interaction
2. Data-driven, personalized experiences that keep improving each time you use the app
3. Quickly deliver new features

The structure of an intelligent app

When we think about intelligent applications, the first thing that comes to mind is a universal interface that helps us communicate with the app and that is truly multi-model. What we mean by that is that it supports all forms of input: video, images, speech, or text. This allows us to interact with the app in a more natural and intuitive way.

The advanced memory feature retains important context and makes the app more personalized over time. Just like Alexa, for example, modern apps can memorize the information you put through it and the data from different devices and the web.

The reasoning and planning allow Copilot (or any other generative AI) to understand the context of the tasks we assign to them on a daily basis. For example, it can be rather challenging to keep all your future meetings and plans in mind at all times. While preparing for a meeting next week, you might completely forget to contact a speaker who will present at a webinar in two weeks. However, Copilot can remember each and every detail for you and provide you with timely reminders, so you stay on top of your to-do list. This helps you to reduce your cognitive load and focus on other things.

Copilot is the UI for AI in Microsoft 365 and Dynamics 365

Copilot has found its way into almost every Microsoft solution, from Word to GitHub. In Word, it assists users by suggesting content, improving grammar, and enhancing overall writing quality. In Excel, it helps analyze data and generate insights with ease. PowerPoint users benefit from its ability to create engaging presentations quickly. On GitHub, Copilot aids developers by suggesting code snippets, automating repetitive tasks, and improving code quality.

In short, Microsoft 365 Copilot is designed to empower you to focus on what matters most by taking care of the routine and repetitive tasks across these apps. In addition to that, there’s a powerful new capability that can help you create, manage, and share dynamic content effortlessly: Copilot Pages. When it comes to Microsoft Dynamics 365, Copilot functionality is embedded directly in the interface. For more information, check our earlier blog article: Business operations makeover with Microsoft Copilot.

Practical use of Copilot at work

The seamless integration across various platforms demonstrates Copilot’s versatility and its potential to significantly boost productivity and creativity in diverse fields.

1. Copilot acts as a central hub for getting answers and insights. You can ask which product was the most profitable this quarter and receive an instant actionable response.
2. Integration with Microsoft 365 Apps allows Copilot to embed into such apps as Word, Teams, or Outlook without disrupting the existing workflows.
3. Powered by Microsoft Graph, Copilot can connect users, data, and tools, enabling personalized and context-aware interactions based on your company’s data.
4. Copilot Studio is a solution that allows you to create and customize different Copilot interfaces (agents). Copilot agents are specialized extensions that are designed to fulfill specific tasks. For example, warehousing capabilities, tracking, shipping, purchasing, etc.

Source: What Can Copilot’s Earliest Users Teach Us About Generative AI at Work?

Built the extensions for other applications with Copilot

Copilot Studio allows you to go above and beyond the existing functionality and build a so-called agentic world. It basically allows you to create an AI solution for even the most specific purposes. At this point, only your imagination is the limit. You can create a personal, organizational, business process, or even cross-organizational agents to assist you in your day-to-day tasks in all kinds of business areas:

With Copilot Studio, you will be able to implement an extensive fabric of capabilities into the applications you already use on a daily basis. But what does building your own AI look like today? As a company, Microsoft has been democratizing the bot building for quite some time now. They are making it accessible to a wide range of users, from citizen developers all the way to professional developers, through various tools and platforms. Now, Microsoft is empowering organizations to rebuild their processes using generative AI.

There’s a huge amount of knowledge sitting in different disparate and siloed systems of your company waiting to be discovered. Building agents can really help you gather all that information and data across your platform of solutions into a more meaningful, cohesive experience. This will help you make work easier and concentrate on what really matters.

Copilot’s connection capabilities

Copilot can connect to different platforms through data connectors. Therefore, it can easily integrate into your ecosystem without any disturbances.

A program to find the perfect Copilot for you and your team

As we are nearing the end of today’s article, we would like to help you find your fit and figure out what Copilot-enhanced solution (or maybe a combination of several) works best for your business.

The Find your fit: Microsoft’s Copilot solutions for your business webinar can become a perfect first step in discovering the right Copilot assistant:

If you are ready to take action, book a 1:1 discovery session with proMX to identify your pain points and personal business AI assistant needs. We will deeply analyze your business requirements and provide you with an expert consultancy tailored to your needs. For your convenience, the discovery session is automatically linked to:

• Tailored demo for you to experience Copilot with your own tailored use cases.
• Proof of concept (POC) to receive your own personal Copilot/AI assistant.

The combination of high-performing Microsoft software and proMX as a longtime expert for Dynamics 365 means you are in safe hands when deciding to implement Copilot!