Microsoft Dynamics 365 for Healthcare
Janina Meier
May 26, 2023
Insights | 4 min read


“[A] survey shows us that patients see strong information sharing as an essential element of high-quality care. It’s time that we live up to those expectations by giving care providers and health care systems the tools they need to stay connected around patient care,” said Thomas Van Gilder in 2017, then Chief Medical Officer at the health management company Transcend Insights.

Healthcare organizations are being transformed and increasingly automating their processes in order to ensure their patients’ welfare. That’s where modern software solutions come into play. Microsoft’s innovative applications are revolutionizing the way healthcare providers work.

What Microsoft Dynamics 365 for Healthcare can do

Microsoft Dynamics 365 is the ideal solution for first-class healthcare services because its components help you securely connect people, data and processes.

Dynamics 365 for Healthcare helps…

  • create unified patient profiles.
  • coordinate care in a data-driven way.
  • eliminate time-consuming on-site appointments by enabling patients and therapy staff to communicate virtually at their convenience.
  • patients access information, contact care providers, and arrange treatment appointments.
  • optimize patient care by giving care teams access to data from clinical systems, apps, and electronic health records.
  • automate manual and collaborative processes.
  • simplify complex workflows such as staffing, equipment scheduling, patient discharge, and bed availability.
  • provide medical care at home as a cost-effective alternative to hospitalization with AI-powered scheduling.
  • simplify billing and payments.

With the help of custom apps, Dynamics 365 can improve the way applied behavioral analysis experts work. See it in action in this video:

Why healthcare organizations need Dynamics 365

There are a number of ways the Dynamics 365 platform can improve the way healthcare institutions work. Read on to learn about some of the common scenarios for which it can be used.

Effortlessly manage all your healthcare facilities at multiple locations

Managing multiple facilities at different locations is often a complex undertaking. The number of employees, obtaining various permissions, coding the correct transaction for each facility, and reporting by facility and location require a lot of organizational effort. With Microsoft Dynamics 365, each facility and location can be managed with one centralized system. In addition, all information can be accessed on the go from any device.

Transparently organize purchases and inventory

For healthcare organizations, it is important to be able to control purchase commitments and inventory. Dynamics 365 offers a comprehensive system that accurately manages inventory and transparently displays purchase orders and invoices. As a result, documents can be processed automatically to avoid redundancies and additional data entry.

Data deployment in the cloud and on-premises

Microsoft’s cloud service can be easily scaled up or down as needed and offers fully Microsoft-managed data centers. Whether in the cloud or on-premises, the Microsoft Dynamics 365 platform lets you do both.

Generate reports and use business intelligence

To capture big data and derive insights from it, you should be able to access flexible and reliable reports with all the information you need. Dynamics 365 delivers reports in the form you need and metrics that are accessible from anywhere on any device. Integrated business intelligence enables organizations to run campaigns, manage processes, improve insight into clinical data, and work more efficiently.

How Dynamics 365 helps achieve better results

Microsoft Dynamics 365 offers a number of features that optimize the performance of your healthcare organization. So, use its smart applications to minimize treatment time, automate workflows, and simplify regulation compliance. Improved communication and coordination between care teams also increases patient satisfaction in the long run, leading to increased patient return rates.

Dynamics 365 for Healthcare makes it easier to interpret information and enables care teams to provide better services. Claims, staffing costs, and other expenses of your healthcare organization can also be managed far more easily with Dynamics 365.

Not to be forgotten is the area of cybersecurity: challenges in the defense against new threats can be mastered more quickly with the comprehensive Microsoft application.

How you benefit from Dynamics 365 for Healthcare

Switch to Microsoft Dynamics 365 for Healthcare to create better conditions for your patients and make your organization more efficient.

Automated marketing campaigns facilitate patient acquisition and help them get in touch with the right providers. Reach a larger number of patients through the use of modern technologies and use digital methods for scheduling appointments.

As a result, your patients will benefit from more comprehensive and personalized care thanks to Dynamics 365. Finally, Dynamics 365 for Healthcare promotes collaboration between departments as they all work with the same information.

We are happy to be your technical partner for digitization projects in the healthcare sector.